Cancellation Policy

We understand that plans can change—and we’re here to help make cancellations as easy as possible.

If you need to cancel your order, please reach out to us immediately at support@backyardlocker.com. We'll do everything we can to stop the shipment before it leaves our warehouse.

If your order has already shipped, cancellation is no longer possible. However, we’ll be happy to guide you through our return process once the item arrives.

Your satisfaction matters to us, and we’re committed to helping you every step of the way.

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